Q: I purchased tickets for the livestream but did not receive a code or link. How do I view the stream?
A: Simply visit luck.stream/thestringdusters logged in with the credentials used at purchase, and the stream will appear within your account on the evening of show. There will be no codes issued. More info on how to watch can be found here.
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Q: Will any of the livestream be available in person?
A: No. The entirety of the Boulder livestream event will be available virtually, exclusively on luck.stream.
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Q: What time will each livestream event begin?
A: Both Friday and Saturday evenings will begin promptly at 8p MT. The Sunday matinee livestream event will begin at 1p MT. Both Friday and Saturday virtual VIP events will begin at 6:30p MT.
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Q: How much does the livestream event cost?
A: Friday and Saturday are available individually at $19.99 A Friday and Saturday combo ticket is available, discounted, at $34.99. VIP upgrades are available for Friday and Saturday individually at $45.99 All pricing listed is before processing fees.
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Q: You mentioned a Sunday matinee. What exactly is that?
A: The Sunday matinee is a thank you to you, our fans. The show will begin earlier and will be a fully (virtually) interactive event with a game show vibe. The band will perform a special set of music with some elements of total request and more. Plus, we’ll be giving away some really unique prizes, such as “guest for life”, where you and a friend will have access to all future Dusters shows (excluding festivals) for life!
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Q: How do I enter the Sunday livestream event?
A: Like the others, you will head to the band’s page on luck.stream to access it. However, in order to be granted your virtual admission, you will have had to purchase the Friday and Saturday combo ticket plus at least one VIP upgrade. If you are eligible for the Sunday livestream event, you can expect to hear from us with all the details on how to join very soon.
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Q: Back to VIP. I purchased VIP tickets. What do I get?
A: The VIP events will be limited in capacity, virtually of course. In addition to getting a Zoom-type of hang with the band before their first ever livestream events, you will have an opportunity for special interaction with our hosts on either evening. Friday, we will be joined by a team of local-to-Colorado mixologists who will walk you through the livestream signature cocktails. And Friday, we will be joined by a chef who will offer an inside look at the evening’s menu.
More info on the Friday happy hour can be found here. Saturday info is to come!
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Q: Will VIP sell out?
A: Given the intimacy of the VIP experience, tickets will sell out. We encourage you to hop on them sooner than later.
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Q: Drink and food menus. Tell me more!
A: In an effort to deepen the community vibe of the livestream, we will be publishing both a drink menu (Friday) and a dinner menu (Saturday). We encourage everyone watching at home to prepare the items on the menu. VIP ticket holders, as mentioned above, will not only get the opportunity to enjoy these items with those who have crafted them, but also with the band in a live, virtual setting.
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Q: Is there a bundle VIP option?
A: No, not at this time. VIP must be purchased individually.
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Q: I have a GA ticket for Friday and/or Saturday. Can I upgrade to VIP?
A: Immediate upgrade options are not available. To do so, please reach out to luck.stream. They will offer you a refund on the GA ticket at which point you can upgrade to buy both.
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Q: Is livestream event merch available?
A: Absolutely! These items are available for pre-order here.
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Q: When will we receive our livestream merch pre-order?
A: All orders will ship prior to Sept. 30, 2020 in an effort to deliver items to your home before the first night of the livestream.
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Q: How do I set up a livestream watch party?
A: We are all for this, and hope you are too (with correct social distancing measures in place)! We want this to be a great experience for you, and for you to enjoy it wherever you are! If you have a larger TV screen you can watch it on, here is information on using a streaming device to connect from Luck.stream, and even how to testing before the livestream starts! We also recommend checking your internet connection at home, or consider plugging an ethernet cable from your laptop to your router if your wifi sometimes affects your ability to smoothly watch streams. So gather around early in a comfy spot, and get ready to stream!
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Q: Will any of the livestream events be available on demand?
A: No, not at this time. All livestream events will be happening directly in the moment.
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Q: Who or what is luck.stream?
A: Luck.stream is an online streaming platform, but they are not new to the live event space. Read more about them here.